26 Reasons...

26 Reasons You Need RSMobile Technology  in Your Record Center TODAY

Zebra Handhelds represent the future of mobility in records storage & management centers.  Known collectively as RSMobile Handhelds, they lead the way in cutting-edge scanning technology not only in this industry, but within portable scanning solutions worldwide.  These handhelds give you the power of a ¼ VGA user interface, support a tremendous amount of memory and provide a flash memory card.  In terms of O'’Neil’s development for the handheld device, there are many major advances listed in this document that are available today and make this a "must have solution" for the record center.  Yet this is a long-term investment and development effort.  There is much more slated in the months and years to come. 

As you will see, the handhelds you are dealing with all offer the benefits of a user friendly, Windows Pocket PC, but  really come alive when combined with the advanced functionality developed in our RSMobile software.  Don't be fooled by imitations: O'Neil's RSMobile Software and Zebra hardware create an unparalleled combination.

Features of RSMobile

1)    RSMobile/2-D Scanning* – Here’s the concept:  scan many items, print a 2-D barcode, place the 2-D barcode on a tote/pallet/workorder, scan the 2-D barcode and each item is listed individually, as if you scanned each again.  The items are verified in the database.  This is not just for documents, but can be used for large tape rotations as well.  Put hundreds of tapes into a tote, seal it, deliver it, scan it - verified!  How about destruction?  Scan items to a pallet, print the 2-D barcode, shrink-wrap.  When it comes time to verify destruction, simply scan one barcode vs. 40.  This has many applications.

      * Not available on PPT8846

2)    Document Insert List:  Are you being asked to place documents into filefolders?  Well you now have everything your record center staff needs to complete the interfile process, right on their RSMobile handheld. There is  full location information (including Building, Room, Floor).  Included as well is the container's/filefolder's barcode number, customer's code, short description of the file where the document is to be inserted and comments/description of the document itself.  

3)    Re-Assign Anywhere:  You can now re-assign a barcode ANYWHERE in the software, where you can scan a barcode.  In the past on the PDT3100, you could only re-assign when you pick a container.  Now you can complete this anywhere, including warehouse moves.   This feature alone is a huge time saver.

4)    Download Via Access Points of 100 Feet or Greater, or Via GPRS*:  You no longer need to stand in line to download and communicate.  Point, scan and communicate… it’s all done via wireless communications, using a local wireless access point or cell phone data network.

      * Only available on MC9094

5)    Queue Jobs to Individual Handhelds:  You have the option to queue jobs to a particular handheld user, rather than just have users select their own work.  This gives you greater control of work allocation in larger record centers.

6)    Simpler Interface:  Big, on-screen buttons can be selected with your finger. No stylus is required. RSMobile software makes the unit much simpler to navigate than the PDT3100 with its limited screen and keys. You can see all the options on the main screen.  The windows interface is both intuitive and user-friendly.

7)    View Complete Lists:  You can now see lists of items whenever you are carrying out an operation, rather than just viewing the current item.  For example, in pick lists, you always see everything on the pick list.

8)    Show Un-Scanned Items Only:   An enhancement to the above, in parts of the software you can limit that list to only show you everything yet to be scanned. This is great, for example, when carrying out a large delivery or items that need to be destroyed and so on. 

9)    Un-Itemized Items Marked with an Asterisk:  You can see un-itemized items (e.g. in a pickup) much more easily, as they are identified with an asterisk (*) in front of them.

10)   Workorder Automatically Validated:   When typing or scanning in a workorder number, the workorder is validated against the database inside the handheld.  You can, however, add a new workorder on the fly, if required.

11)   View Account Information:  At anytime, when en route to pickups, you can see detailed pickup/account information, status as well as the full address and contact information of your customer.  This includes phone and fax number.  This is a great tool for both new drivers and existing drivers, who may be running late.  The driver can actually call the custome!. 

12)   View Item Properties: In Record Center Ops, all item properties (Alt-Id, Object Type, Return Date) are seen clearly by the operator on the screen when an item is scanned (case in point, for a move or audit).  For example, now your team may see a one cube box in front of them and see a two cube box indicated on the handheld.  Problems can be resolved at each step within your operation.  (See item 13).

13)   GUI Interface Makes Navigation Easy:  The GUI interface displays more information on one screen.  For example, the Alt Code, Object Type and Return Date of each item scanned is displayed on the same screen as the location and item barcode in Record Center Ops.  To change them all, you simply need to tap the word "Properties" on the screen and you are ready to enter a new Alt Code, Object Type or Return Date.  No need to remember function keys.  The GUI interface also allows the user to have tabs on PDT screens...like the Windows interface everyone is used to.

14)   View Totals for Scanned and UnScanned:  Totals for scanned and to be scanned items are clearly shown on refile lists, making it easier to see your work progress.

15)   Urgent Notification:  A pop up message box appears on-screen, when an urgent item is found.  This is much clearer than the current PDT’s audible warning and makes sure you don’t miss an item.

16)   Now Your RSMobile Users Only Need to Know How to Use the Scanner:  The RS-SQL Client (program) does not need to be running: Your night or weekend crew can work without the need for any PC to be on, if they use radio communications.  Without wireless communications, a PC just needs to be on and connected to the network with a cradle.  Still RS-SQL doesn't need to be running.  This means no training on the RS-SQL end for RSMobile handheld users.  All they need to know is how to use the scanner.  No RS-SQL user licenses required for the communications.  Only RSMobile (device) licenses are used and you get this license when you buy the handheld!

17)   Ability to Queue Up Jjobs for Users by Date, Time and User:  With the RSMobile Handheld, sessions are created by anyone using RS-SQL...CSRs, OpsMgr, etc.    When the session is created, it is given a scheduled date/time and a destination user or device.  When that user or device next downloads data to their handheld, all sessions whose scheduled date/time has arrived are automatically sent to it.  Consider its uses:

a)       An urgent order comes in.  You want it to go to the next person who is available to pick the order.  Set everyone in the warehouse as the destination.  The next warehouse person who downloads to their handheld gets the urgent order and it is marked as sent to a PDT.  Now it won't go to other mobile users because someone has already received it.

b)       You want to queue up picklists for your warehouse staff to pick overnight.  You want them to pick the early morning orders first and the late orders last.  By using the scheduled date/time of the session, you can create picklists to be picked at various hours during the night shift.  Only the sessions whose scheduled date/time has arrived, or passed will be sent to the handheld when it requests a download from the database.

c)       You’re going on vacation, but you are the CSR who is in charge of a tape rotation schedule for a large customer.  You want to make sure that the rotation occurs seamlessly while you are gone.  Queue up the scheduled pickups and deliveries for each day before you leave for vacation.  They will automatically be ready for download for that date, time and even user if you desire.  Now you can go on vacation and enjoy yourself without worrying about having messages from the customer when you return!

d)       You are preparing the route ops sessions for tomorrow.  You are not sure which driver will do the north route.  However, the handheld named "NorthRoute" is always the one used for this route.  Queue up the sessions for that handheld and whoever takes this route will get the route ops automatically loaded.

e)       At 7:00PM, you pull your delivery truck onto the dock.  You load tomorrow’s orders into the truck, scan the items and print a 2D barcode.  You lock the truck's rear doors and seal it with the 2D barcode.  When the driver comes to work in the morning, he downloads his workorders to the RSMobile Handheld while he is standing at the coffee machine (assumes using wireless communications), scans the 2D barcode as his truck validation, gets in his truck and is gone.  He automatically has validated EACH INDIVIDUAL ITEM with that one scan - what a time saver! 

      * Not available on PPT8846

18)   The RSMobile Device is Fully Translatable:  Do your drivers complain about the terminology on the old PDT3100?  Do they make mistakes because they don't understand the menu options, or the on-screen messages?  Now you can translate them into the driver's lingo with RSMobile software. 

19)   A Flash Memory Card Means You Won’t Loose Information:  With the optional flash memory card, the database of all the info in the PDT is kept on the chip.  Run over the handheld with a forklift and the data is still recoverable.  Remove the flash memory card from the damaged handheld, place it in a working one and send the info to the database.

20)   The RSMobile Handheld is an Internet-Enabled Device:  The handheld can update the database and receive new orders from the customer site, simply by using their internet connection.  This assumes that the customer has a wireless network because they won't have a handheld cradle. 

21)   Think SALES!  The RSMobile Display can be Projected Onto a PC Monitor or Projector:  Those demos for your customers just got easier.  The software required is included on the RS-SQL CD.  How impressive would it be to show the customer what the warehouse person or driver sees if they try to deliver or pick the wrong box?  How about showing them the list of items to deliver with missing items?  You illustrate you’ll never miss a box.  This demonstration sells your investment in technology to your end user, as well as gives them a feeling of security.

22)   Workorders on the Fly Just Got an Extra Level of Accuracy:  We all know that a pickup workorder can be added to the PDT3100 'on the road.'  The record center creates a pickup workorder and calls the driver with the number.  But with the PDT3100, if the driver types in an invalid workorder number, exceptions are created when they dump the PDT3100 to the database.  Someone has to a) notice the exceptions, b) know how to correct the exception which usually requires research and c) reprocess the exception.  With the RSMobile handheld, if the workorder number the driver has entered is incorrect, he is notified when he uploads data from the device to the database.  The workorder is not removed off the handheld until the workorder number is corrected.  However, all the other work in the handheld is uploaded.  So all the driver has to do is correct the workorder number and upload again, to send that last workorder.

23)   Refiles and Refile Lists are as Simple as Pressing a Button:  A group of files or tapes for refile may be scanned and with one menu option on the RSMobile handheld, the list of scanned filefolders is sent to the database and the refile list is automatically sent back.  As easy as pressing a button.

24)   Materials and Services can now be Updated on the Handheld:  There has always been a potential for lost revenue when a driver carries out additional services, or delivers materials and simply writes the quantities on the workorder.  What happens if the workorder does not get back to the office?  What happens if you don't update RS-SQL with the new quantities?  Lost revenue.   With the RSMobile handheld, the driver simply selects materials or services, enters the quantity and.. that's it.  When he returns to the Record Center and uploads his data, the workorder is updated automatically.

25)   Wait No More:  Unfortunately we cannot guarantee that your drivers won't have to wait, but we can ensure you record the time and, if you wish, charge for it.  Just like a taxi, your delivery drivers now have the capabilities of a Wait-Time clock, to accurately track the time.

26)   Signature Capture for All, or Individual Services:  No more looking through old workorders to find out who signed for the delivery.  RSMobile gives you the ability to capture signatures on-screen, print it on a receipt and transfer it to RS-SQL for historic lookups.  RSMobile also allows you to have multiple signatures per workorder; for example, one person wants to only sign for the delivery, another person will only sign for the pickup and a third person is willing to sign for the materials being delivered. No problems - RSMobile can allow individual signatures for each activity or a "Sign for All" option.

For further assistance, please contact our office nearest to you or email our Business Development Team, sales@oneilsoft.com

User Access