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Course Descriptions

The monthly courses provided by O'Neil Education for our range of record storage and management products are designed to educate in a way that our customers have specifically asked for. This ensures that training time with our instructors is maximized. No other commercial records management software company comes close to the depth of course offerings provided by O'Neil Education. And keep in mind, we can always tailor a course specifically for your needs.

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RS-SQL® - Administration - Critical Setup

New to O'Neil Software? This course will teach you everything you need to set up and configure your RS-SQL system. Also appropriate for Administrative staff who want to learn to configure and use invoicing, pricing, account information and other critical administrative functions. Management personnel will discover the possibilities for customizing activity by account, enforcing security, setting user options and more.

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RS-SQL - Standard Operations

Focuses on the use of RS-SQL in your daily record center operations. From start to finish, you will practice taking orders, scanning, servicing and closing orders; examine activity generated in the database; and learn how your daily work flows through to invoicing. Software functions used by Customer Service staff, Warehouse and Drivers are also covered. If you want to learn to use RS-SQL and benefit from it more fully, this class is essential.

 

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RSWeb®.NET

Teaches you how to setup and train your customers, as well as move your company into the exciting world of e-business. Students will be taught, in layman's terms, how to get their business up and running on RSWeb.NET. By the end of the course, you will understand all the functions that your customers can perform over the web, as well as how to efficiently manage orders when you receive them. Also learn how to secure your database; control what functions your web customers can access; turn on and utilize the various levels of order verification available; and control RSWeb.NET parameters such as the maximum amount of time a web user can remain logged in, but inactive. Designed to teach you both the front and back end of RSWeb.NET in detail.

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