Today, wireless communications is a "must have" on the top of many management "To Do" lists. For record storage and management businesses, this technology means a new way to stay in touch with mobile staff, boosting their productivity and dramatically enhancing your business revenue.
Looking for rugged, feature-rich handhelds that enable real-time communications between your warehouse and mobile users? Interested in being able to share critical customer information and accomplish record center activities more efficiently than you are able to do now? If so, you've come to the right place and people...
Wireless communications means transmitting signals over invisible radio waves instead of wires. This technology increases efficiency through the quick transfer of information between record center warehouse networks and mobile users. Mobile staff are constantly able to stay in touch without using cables or adaptors and can be networked without sitting at their warehouse computer.
In the wireless world, your field service personnel's whereabouts become totally transparent, as you are able to remain constantly connected to each other. This technology dramatically improves the convenience, reliability and timeliness of communications, regardless of location and without being plugged into anything. It also saves time and money by shaving seconds off of regular record center tasks.
The benefits of wireless communications have been estimated from sales increases of 10 - 20%; a reduction in customer wait times of as much as 80%; an increase in service calls up to 32%; and service call responsiveness enhancements of 7%.
A wireless LAN or WLAN is one in which a mobile user can connect to a local area network through a wireless connection, such as a handheld (high-frequency radio waves rather than wires). It enables communication between devices in a limited area and gives users the mobility to move around within a broad coverage area - yet still be connected to the network.
Many public businesses today, such as coffee shops or malls, now offer wireless access to their customers. Some even provide it as a free service. The popularity of WLANs is primarily a result of their convenience, mobility, productivity, cost efficiency and ease of integration with other networks and their components. When used in record center operations, handhelds equipped with this technology and the right software (for example, O'Neil's RSMobile), enable the delivery of data where and when its needed. This enhances productivity wherever business is conducted whether taking inventory, or receiving a pick list. These handhelds can capture, move and manage record center information throughout an enterprise, increasing productivity and efficiency in the warehouse, as well as in the office. Additionally with built-in data capture, management, wireless and security capabilities, handhelds incorporating this kind of technology can improve customer response time, satisfaction and enhance record center control.
With wireless access to a network, mobile users no longer have to place their mobile computer in a cradle for communications. Access Points, which support radio communications, allow users to send and receive scanned information via their mobile computer. And multiple users can communicate simultaneously through Access Points at distances of 100 feet or greater. This means no lines waiting to send or receive data, increasing labor efficiency. With data speeds of up to 54 Megabits per second, this is a technology that is being rapidly introduced into record centers today.
GPRS is a packet-switched technology that enables data communications from anywhere, not just via a Wi-Fi hotspot. It is used for various data applications on phones (such as over AT&T networks), including wireless Internet. Basically any network connection that is not voice, or text messaging uses a data connection like GPRS. Using packet switching, users are always connected and on-line, so services are easy and quick to access, even from remote areas.
GPRS runs at speeds up to 2 Megabits per second, on a 3G network. It supports a wide range of bandwidths and is particularly suited for sending and receiving small bursts of data (such as email and Web browsing), as well as large volumes of data.
Wireless handhelds equipped with this technology and the appropriate software (such as O'Neil's RSMobile) enable instant communications with record center staff, working in remote areas. As a result, many activities such as downloading and uploading pick lists and work orders; creating route operation assignments; uploading truck, work order and delivery validations can be accomplished directly from users handhelds, to a facility with no network communications. This helps to shorten process implementation time from hours to just minutes, saving time, money and enhancing service levels. Users can react immediately to customer demands, streamlining record center business processes and enhancing performance by enabling them to instantly respond to operations events as they occur, out in the field, and at the point-of-activity. It connects them to their companys database, greatly reducing process implementation time, legwork and labor requirements.
WLAN Management and Security Software
For large facilities, Zebra provides several software tools to help you plan and manage your wireless infrastructure. These include:
RF Management Suite (RFMS)
Take control of your wireless LAN and more with RF Management Suite 3 (RFMS 3). This complete management solution provides network and security control throughout the complete lifecycle of your wireless LAN (WLAN) from planning and deployment through day-to-day monitoring and troubleshooting. And tight integration with Zebras Wireless Intrusion Protection System (IPS) provides around the clock protection against unauthorized access as well as cost-effective compliance with HIPAA and other government and industry regulations. Learn More...
LAN Planner Software
Zebra LANPlanner facilitates quick and accurate planning, design and measurement of robust 802.11a/b/g/n networks for demanding applications in the most challenging environments. By accounting for the number of users, the deployment environment, the technology to be installed and the applications in use including wireless voice over IP LANPlanner recommends placement and density of equipment for optimal performance and provides site survey tools for network validation and troubleshooting. Learn More...
WIPS- Wireless Intrusion Protection System
Zebra and AirDefense have teamed up to secure enterprise networks with gap-free indoor and outdoor protection to wireless LAN users. The AirDefense WIPS solution deploys dedicated scanners to monitor any 802.11 environment 24x7 providing robust wireless intrusion prevention, vulnerability management and troubleshooting capabilities.
Visit AirDefense to explore wireless IPS protection.